Caroline Heider

HeiderCaroline Heider is the Director General and Senior Vice President, Evaluation, World Bank Group. Caroline Heider joined the Independent Evaluation Group on October 1, 2011. She reports directly to the World Bank Group’s Boards of Executive Directors through the Committee on Development Effectiveness. Ms. Heider has more than 25 years of international experience in evaluation. Before joining IEG, Ms. Heider headed the Office of Evaluation at the World Food Programme. She has extensive evaluation experience in international development and humanitarian assistance and experience in related areas of strategic planning, management audit, and program design. She worked with six multilateral organizations. Ms. Heider uses her expertise to balance accountability and learning purposes of evaluations as a tool to draw lessons from experience to make better informed decisions about future directions and actions. She inspires her team to plan rigorously to ensure sound methodology, use innovative approaches in the conduct of evaluations, and think of clients’ information needs when drafting evaluation reports. In all of her jobs, Caroline collaborated with and supported peers, and in her supervisory roles coached and fostered the knowledge of her team members and the team as a whole. Ms. Heider is a life-time member of the International Development Evaluation Association (IDEAS) and a member of the American Evaluation Association. She is currently chair of the Global Evaluation Advisory Committee, UN Women. In the past, she has been a member of the Australasian Evaluation Society and served a 2-year term as vice-chair of the UN Evaluation Group.